BE PATIENT AND CALM PERSON

My dad said, “Kill them with kindness.”

My mom responded, “What did Thumper say to Bambi.  Remember if can't say something nice, don’t say nothing at all.”

My sweetie told me, “Sometimes, you have to just take it in and keep your mouth shut.”

            Sometimes, it’s not a pretty sight being a front desk clerk.  I have encountered the rudest, insensitive, and out right evil people.  Some just twist your words around and some just don’t listen to anything you say.  I, for one, try my best to keep my distance from them or better yet, don’t say anything more to irritate them off.

            I guess one day, I didn’t handle the situation well with the lady.  She booked the room  at our hotel for one night because she is attending a meeting the next day.   Obviously, the check out time is by 12:00 noon for every guest but her luggages were still in the room and she was still in the meeting.  The “hotel policy” is after noon, there’s a half-a-day charge however I managed to waive it.  She was in the meeting until 12:30p.m.  She did approach me at the front desk by then and letting me know she is actually checking out by 1:30p.m.  I let her know, the latest I can give you is 12:45 or before 1p.m. because the maids need to clean the rooms before the next guest checks in.  I didn’t give you the half-a-day charge because of your situation. 

She went ballistic when she heard “charge.”  She, later, told me, when will you discuss about the charge or what if you don’t contact me, would you extend it? And I need it by 1:30p.m.  I repeated myself and told her after 1p.m. the manager will probably charge you.  Also, we do our best...She was so furious and interrupted me several times.  She was so anger with me because she didn’t get what she wanted and so, she just stops listening to me.  Furthermore, she started to insult me that I need to be “Re-train at the front desk and you’re just very bad.”  When she insulted me, I couldn’t take it and I just talk back.  I let her know I am done with you and she said the same thing to me.  Soon enough she informed me “Customers are always right.”  I sarcastically said back, “Oh, yeah Customers are always right.”  It was my 1^st time a guest called and complained about me to the manager.  I didn’t get fired but I didn’t feel I handled it well, not according to God’s eyes.   

You just can’t mess with fire with fire.  Courtesy matters in life.   I am on day 60 on my 365 daily devotions for women.

^{12  “}So in everything, do to others what you would have them do to you, for this sums up the Law and the Prophets.” (Matthew 7:12)

^{9 “}Offer hospitality to one another without grumbling.” (1 Peter 4:9)

I learned that Jesus didn’t say that “In all things, treat people as you wish to be treated.” Nor he says, “From time to time, treat others with kindness.”  We should treat others as we wish to be treated in every aspect of our daily lives.  God created each person in his own image and so, whoever crosses your path, let you honor with the dignity that he have bestowed upon them.  We should show kindness to all, all of his children.