Words of Life...

My life was pretty good so far…I have my Saturdays off but trying to convince my Managers once again to put me back morning mid-shifts now. Then, I have ways to enjoy talking to my sister by phone, msn, and etc. Furthermore, my relationship is growing better and better with my man. Everything is just going great…

Suddenly, Work (hotel receptionist) became hectic lately. I experienced this dilemma last year over the summer however at that time, I had a co-worker who managed to solve problems. She is no longer working with us and in fact, I took her shifts. I, now, understand why she quit this particular job. Then again, any job with customer service will always be tough. I had major problem with payment for a room…I can’t let a guest check in unless I have payment. That said and done, I talk to the person who will pay her stay about re-faxing the information of credit card because we didn’t receive any credit card forms at all. He was mad because he doesn’t want to re-fax it especially when he did it awhile back. Later, he didn’t mark correctly on the forms about payment and I asked him to re-fax it again. This time, he was furious. Overall, he re-faxed it twice but it took about an hour to do it & letting him know I am just following the hotel policy. This is the 1^st time I raise my voice (well, rigid tone) to a stubborn and impatient fool. From that moment on, the bad became to worse when the air conditioner unit for the whole hotel is not working properly in some of the guests’ rooms and the internet system is down as well. Each tiny problem, I keep asking God to help me out….I felt he leave me hanging on a weak branch tonight.

I keep telling myself. Is this a test? Is this the only way for me to learn how to be firm and be tough in my job? Are these trials I truly have to go through tonight? I mean, the anger I had towards that stubborn man was like as if I added fuel to the fire-just making a bigger fire. Soon enough, I lost my patience with the stubborn man as well. Later, I had no faith that things will get better for the other guests after the a/c and the internet system went down. I learned going through these trials are irritating but affective of how strong your relationship with God. I believe even if I had miserable work day, I learned my relationship with him is still growing. In any case, I took some notes about my frustration and luckily, I’ll keep it in mind.

1) Anger: “A gentle answer turns away wrath,” wrote Solomon in Proverbs.

2) Patience: “A patient man has great understanding, but a quick-tempered man displays folly” Proverbs 14:29. God works patiently. He doesn’t spot something negative in your life and then twist your arm or beat you with a stick until you make it right. He loves you until you, of your own free will, decide you want what he wants. God’s patience toward you is not unique-it’s how he responds to everyone because patience is part of his character and he wants it to be part of yours, too.

3) Faith: Hebrews holds up Jesus, who endured great suffering for our sakes (Hebrews 12:2-3), as the ultimate example. The faith described in Hebrews is not sugarcoated; God does not guarantee a life of luxury and ease. It is tough faith: a constant commitment to hang on and believe God against all odds, no matter what.